This Terms and Conditions document constitutes a legally binding agreement between you ("User") and hari2lucky ("Platform"). Continued use of this platform signifies your acceptance of all stated terms. If you do not agree with any part, please discontinue use of this platform.
1. Membership Eligibility
Hari2lucky services are open only to individuals who meet the following requirements:
- Age 18 years and above on the date of registration.
- Not subject to any local legal prohibitions relating to participation in online gaming activities.
- Registering under their own name and not on behalf of any third party.
- Never been banned or restricted from the hari2lucky platform previously.
- Has full legal capacity to enter into binding agreements.
Hari2lucky reserves the right to request proof of age at any time. Accounts proven to have been registered by underage individuals will be closed immediately and all balances will be forfeited.
Hari2lucky is not liable if a user provides false information regarding their age or eligibility. Any losses arising from an unauthorised registration are the sole responsibility of the user in question.
2. Account Registration and Management
Each user is only permitted to hold one (1) active account at hari2lucky. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, IP addresses, or bank details — are strictly prohibited and may result in the freezing of all associated accounts.
Account Security Responsibilities
You are solely responsible for maintaining the confidentiality of your hari2lucky account password and login credentials. hari2lucky will not be liable for any losses arising from unauthorized access caused by the user's own negligence.
- Use a strong and unique password for your hari2lucky account.
- Enable two-factor authentication (2FA) for added protection.
- Never share your login credentials with anyone, including family members.
- Contact our support team immediately if you suspect any suspicious activity on your account.
Identity Verification (KYC) Process
Hari2lucky conducts an identity verification process (Know Your Customer / KYC) to ensure the safety of all users. You are required to submit valid proof of identity — such as a Malaysian identity card (MyKad), passport, or driver's license — when requested. This process is mandatory before your first withdrawal is approved and forms part of the platform's compliance with international regulations.
3. Deposits and Fund Withdrawals
All financial transactions at hari2lucky are processed within Malaysian Ringgit (MYR). This platform supports multiple local payment methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay.
Deposit
- Minimum deposit is RM 10 for most payment methods.
- Deposited funds may only be used for gaming purposes on the hari2lucky platform.
- Hari2lucky does not charge any processing fees on deposits.
- Successful deposits will be credited to your account within minutes.
Withdrawal
- Minimum withdrawal is RM 30.
- Withdrawals may only be made to a bank account or e-wallet registered under the same name as the hari2lucky account holder.
- Withdrawal requests are processed within 30 minutes to 24 hours depending on the selected method.
- Hari2lucky does not charge withdrawal fees. However, your bank or e-wallet provider may impose their own charges.
All withdrawals go through an automated security review to protect your funds. The first withdrawal requires completed KYC verification before it can be processed.
4. Bonuses and Promotions
Hari2lucky offers a variety of bonuses and promotions from time to time. All bonuses are subject to the specified wagering (rollover) requirements and must be met before any withdrawal is permitted.
- Welcome bonuses are only available to new members making their first deposit.
- Each promotion has a validity period stated in the specific terms of that promotion.
- Hari2lucky reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
- Bonus abuse — including opening multiple accounts to claim bonuses repeatedly — will result in bonus forfeiture and account closure.
- Bonuses cannot be transferred between accounts or redeemed directly for cash.
Bonus wagering requirements must be completed within the specified period. Unused bonuses or unfulfilled requirements within that period will expire automatically.
5. Game Rules
All games offered at hari2lucky — including Live Casino, Slots, Sports, Fish Shooting Games, and the Game Lobby — use a Random Number Generator (RNG) that has been certified and audited by independent international bodies. This ensures every game outcome is truly random and fair.
Player Responsibilities in Gaming
- Players are fully responsible for the wagering decisions they make.
- Hari2lucky is not liable for any financial losses incurred as a result of gaming outcomes.
- In the event of a technical disruption during gameplay, hari2lucky will resolve the issue based on valid server records.
- Players are prohibited from using any third-party software, automated bots, or assistive tools that provide an unfair advantage in games.
6. Prohibited Conduct
The following activities are strictly prohibited on the hari2lucky platform and may result in immediate account suspension or closure:
- Money laundering — use the platform to transfer or conceal funds derived from illegal activities.
- Payment fraud — use credit cards, bank accounts, or e-wallets that are invalid or do not belong to you.
- Collusion — collude with other players to gain an unfair advantage in games.
- Use of bots or automated software — use any software capable of manipulating the system or games.
- Deliberate technical disruption — attempt to exploit bugs, glitches, or system vulnerabilities on the platform.
- Threats or abusive language — harass, threaten, or insult support staff or other players.
Hari2lucky reserves the right to report any suspected activity to the relevant authorities should there be evidence of illegal conduct.
7. Account Closure and Suspension
Hari2lucky reserves the right to suspend or close any user's account at any time, with or without prior notice, if:
- The user is found to have violated any provision of these Terms and Conditions.
- There is suspicious activity or potential fraud detected on the account.
- The user requests account closure for personal reasons or responsible gaming.
- Account inactive for more than 12 consecutive months.
If an account is closed due to a terms violation, the account balance may be forfeited depending on the severity of the breach. Users have the right to appeal the closure decision through official hari2lucky support channels.
8. Platform Limitation of Liability
Hari2lucky strives to ensure the platform operates smoothly at all times; however, we cannot guarantee 100% uninterrupted service. The following matters are beyond hari2lucky's responsibility:
- Losses arising from internet disruptions, user device issues, or power outages.
- Losses arising from legitimate and random game outcomes.
- Losses resulting from a compromised account due to the user's own negligence in safeguarding their password.
- Deposit or withdrawal processing delays caused by banks or third-party payment providers.
Under no circumstances shall hari2lucky's maximum liability to any user exceed the total net deposits made by that user in the 30 days preceding the incident giving rise to the claim.
9. Privacy and Data Protection
Hari2lucky respects user privacy and is committed to protecting your personal data. All information collected is used solely for platform operations, identity verification, and regulatory compliance. For more details on how we handle your data, please refer to Privacy Policy our complete policy.
By using the hari2lucky platform, you agree that we may:
- Collecting and processing your personal data for verification and account operation purposes.
- Using transaction information to detect and prevent fraud.
- Retaining communication records for customer support and legal compliance purposes.
Hari2lucky will not sell, share, or disclose your personal data to third parties for marketing purposes without your explicit consent.
10. Amendments to Terms and Conditions
Hari2lucky reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon publication on this website.
It is the user's responsibility to review this Terms and Conditions page periodically. Continued use of the hari2lucky platform after any changes are published constitutes acceptance of the revised terms.
The "Updated" date shown at the top of this page indicates when these Terms and Conditions were last amended. Bookmark this page for easy reference in the future.
11. Responsible Gaming
Hari2lucky places great importance on user well-being. We believe gaming should remain a form of entertainment, not a source of financial or emotional stress. Our platform provides a range of tools to help players stay in control:
- Daily/Weekly/Monthly Deposit Limits — set your own deposit limit to control your spending.
- Loss Limit — set a maximum loss amount you are comfortable with over a given period.
- Take a Break — take a temporary break from the platform for 24 hours, 7 days, or 30 days.
- Self-Exclusion — register to be excluded from the platform for an extended period.
For more information and support resources, visit our Responsible Gaming our page.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by the applicable laws under the jurisdiction in which hari2lucky holds its operating licence. Any dispute arising from or relating to the use of this platform shall first be resolved through negotiation between both parties.
If a resolution cannot be reached through negotiation within 30 days, both parties agree to resolve the dispute through binding arbitration in accordance with mutually agreed international arbitration rules.
Use of this platform from any jurisdiction where online gaming activities are prohibited is at the user's own risk. hari2lucky makes no representation that the content or services available through this platform are lawful or appropriate in all locations.